Terms of sale

JEWZEL 

Company Information JEWZEL is based in Paris, France and operates internationally through jewzel.com.. All purchases made on this website are subject to these Terms and Conditions of Sale. By placing an order, you agree to be bound by these terms with no stress.

Purpose

These Terms and Conditions govern the sale of JEWZEL jewelry through our online boutique. They cover ordering, payment, shipping, return, and customer responsibility.

Customer Eligibility

Customers must be at least 18 years old and legally capable of entering into contracts. By creating an account and placing an order, you confirm that the information provided is accurate and up to date. JEWZEL reserves the right to refuse orders that do not comply with our commercial policy.

Products

JEWZEL necklaces are crafted by expert artisans using high‑quality materials. Product descriptions and images are provided for clarity, but colors and details may vary depending on your device. Images are for illustrative purposes only and are not legally binding. Nevertheless, our illustrations and images allow for better visualizations of our necklaces. 

Orders

When placing an order, you agree to provide valid information necessary for processing. JEWZEL is not responsible for errors caused by inaccurate customer information. Before confirming your order, you may review all details, including price and shipping. JEWZEL reserves the right to refuse orders in case of payment disputes or non‑compliance with these Terms.

Prices and Payment

Prices are listed in . US Dollars ($) or Euros (€) depending on your location. Customs duties, taxes, and import fees are the responsibility of the customer. Payment methods include Visa, MasterCard, American Express, PayPal, and other secure options. Your card will be charged at the time of order confirmation.

If payment cannot be processed, the order will not be completed.

Shipping and Delivery

Orders are shipped with tracking numbers. Delivery times vary depending on destination. JEWZEL is not responsible for delays caused by carriers or customs. Customers must inspect their jewelry upon delivery and report any damage directly to the carrier and to JEWZEL.

Data Protection

Customer information is collected for order processing and customer service. JEWZEL respects your privacy and will not share your data with third parties except as required by law. Please refer to our Privacy Policy for details.

Responsibility

JEWZEL is not liable for accidents or misuse of jewelry, including ingestion, strangulation, or suffocation. Products must be kept out of reach of children.

Governing Law and Disputes

These Terms and Conditions are governed by the laws of the State of New York, USA. Any disputes arising from purchases on jewzel.com shall be resolved in the competent courts of New York.